Nothing says a promise, more than a lifetime. We feel that purchasing a pair of Randolph Eyewear is the beginning of a lifelong relationship. Our frames are some of the strongest in the world, that’s why we promise to repair or replace any broken solder joint for the lifetime of the frame. We wouldn’t have it any other way. That means that Randolph, at its option, will repair or replace any broken solder joint on its metal frame eyewear throughout the lifetime of the product. Warranted items will be replaced with an identical or reasonably equivalent style at our discretion.
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What is a solder joint you ask? Soldering is a process in which two or more metal items are joined together by melting and putting a filler metal (solder) into the joint, the filler metal having a lower melting point than the adjoining metal. Long story short, hinges, brow-bars and metal nose pad arms are examples of areas where you might have a solder joint breakage. If you are you still unsure, not to fret, just send them back into us for a full evaluation.