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SERVICE & REPAIR

Welcome to the Randolph USA Service Workshop – the place for repairs and tune-up inquiries. From minor adjustments to extensive repairs, every case is treated with utmost care in the Randolph Service Workshop at our factory in Randolph, Massachusetts, USA, by our highly-trained Service Engineers.

Each repair includes a complimentary tune-up consisting of frame adjustments, new nose-pads, deep cleaning, and a hand-polish before your frames are shipped back to you.

Please note, prescription lens replacement is not available through Service & Repair. START SERVICE REQUEST

Frequently Asked Questions

SERVICE & REPAIR

We offer Frame Repair, Lens Replacement, Temple Repair, and Tune-Ups for Randolph eyewear products. Please note, prescription lens replacement is not available through Service & Repair.

ESSENTIALS FOR EVERYDAY CARE.

Maintain your Randolphs for a lifetime. From our Deluxe Care Kit to replacement nose pads and lens cleaning tools, each accessory is built to keep your eyewear performing at its best—no service visit required.

SHOP MAINTENANCE ACCESSORIES

FINISHED BY SKILLED HANDS

Every repair includes a full tune-up: precision frame adjustments, fresh nose pads, a deep clean, and a final hand-polish before your frames are returned.

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